Clik here to view.
Leveraging Contextual Help to Increase User Adoption Rates
Providing top-notch customer support doesn’t have to involve lengthy back-and-forth calls with your users. It can be much easier. In fact, bad product documentation could be hurting your customer...
View ArticleClik here to view.
Increasing User Adoption Rates and Lowering Churn
Providing top-notch customer service doesn’t have to involve lengthy back-and-forth calls with your users. It can be much easier. In fact, bad product documentation could be hurting your customer...
View ArticleClik here to view.
Product Documentation Updates
I’m pleased to share that this week we’ve rolled out some really helpful new documentation at the MindTouch Help Center. Using the behavioral analytics built into MindTouch I was able to identify the...
View ArticleHow Social Product Help and Knowledge Base Software Boosts Revenues and Busts...
According to a report from market research firm Gartner, spending on SaaS will reach nearly $15 billion this year and will grow to more than $22 billion in 2015. With SaaS comes a new era in licensing...
View ArticleTransforming Product Help into a Revenue and Branding Opportunity
MindTouch Overview – We turn product help into a revenue and branding opportunity. from MindTouch
View ArticleClik here to view.
MindTouch Launches Product Experience Platform: Proactively Supports Customer...
New Cloud-based MindTouch Software Drives Product Strategy, Customer Loyalty, Content Strategy and Customer Support by Transforming Product Help SAN DIEGO, CA. March 28, 2013— MindTouch, today...
View ArticlePress Release: SAP® and MindTouch Partner to Transform Customer Experience
MindTouch® Solution Integrates with SAP® Cloud Solutions to Provide Customers with Proactive Multichannel Product Support Experience Accurate, Timely Product Information Matches Inquiries, Dramatically...
View ArticleClik here to view.
Leveraging Contextual Help to Increase User Adoption Rates
Providing top-notch customer support doesn’t have to involve lengthy back-and-forth calls with your users. It can be much easier. In fact, bad product documentation could be hurting your customer...
View ArticleClik here to view.
Increasing User Adoption Rates and Lowering Churn
Providing top-notch customer service doesn’t have to involve lengthy back-and-forth calls with your users. It can be much easier. In fact, bad product documentation could be hurting your customer...
View ArticleClik here to view.
Product Documentation Updates
I’m pleased to share that this week we’ve rolled out some really helpful new documentation at the MindTouch Help Center. Using the behavioral analytics built into MindTouch I was able to identify the...
View ArticleHow Social Product Help and Knowledge Base Software Boosts Revenues and Busts...
According to a report from market research firm Gartner, spending on SaaS will reach nearly $15 billion this year and will grow to more than $22 billion in 2015. With SaaS comes a new era in licensing...
View ArticleTransforming Product Help into a Revenue and Branding Opportunity
MindTouch Overview – We turn product help into a revenue and branding opportunity. from MindTouch The post Transforming Product Help into a Revenue and Branding Opportunity appeared first on MindTouch.
View ArticleClik here to view.
MindTouch Launches Product Experience Platform: Proactively Supports Customer...
New Cloud-based MindTouch Software Drives Product Strategy, Customer Loyalty, Content Strategy and Customer Support by Transforming Product Help SAN DIEGO, CA. March 28, 2013— MindTouch, today...
View ArticlePress Release: SAP® and MindTouch Partner to Transform Customer Experience
MindTouch® Solution Integrates with SAP® Cloud Solutions to Provide Customers with Proactive Multichannel Product Support Experience Accurate, Timely Product Information Matches Inquiries, Dramatically...
View Article
